FAQ
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How easy is it to scratch your clutches?
We create beautiful, timeless accessories, achieving our uncompromising designs by working with the latest technologies and some of the most talented craftspeople and artists in the world today.
What if my clutch does get scratched?
While it is difficult to scratch our clutches, it can happen. And this is another positive attribute of the ceramic clear coat we use: despite its inherent durability and hardness, it can be refinished and buffed out to like-new without any major repair needed. Our professionals are trained to work with this material and are available to help you should the need arise.
What payment methods does Jeffrey Levinson accept?
We accept all major credit cards, including American Express. We also accept wire transfers, Venmo and PayPal.
Will my information be kept private?
Jeffrey Levinson respects the privacy of its online visitors and will not disclose information unless required to by law. See our Privacy Policy for more details.
What countries does Jeffrey Levinson ship to?
We ship to all countries and territories. Please see our Shipping information above for more on our international shipping rates.
Can I return customized products?
Any customized product is non-exchangeable and non-refundable.
If I return an item, then when will I receive my refund?
Refunds are issued upon receipt of the returned merchandise.
What do I do if my order arrives damaged?
Before shipping your order, our warehouse inspects to make sure items are in pristine condition. In the case you receive a damaged item please contact Customer Care immediately.
Do you repair or refurbish Jeffrey Levinson handbags?
Yes. While we do not get many pieces coming back for repair, our artisans are masters in their craft, and we do offer our services for any repairs and refurbishments you may need or desire.
Excellence is not subjective
We create beautiful, timeless accessories, achieving our uncompromising designs by working with the latest technologies and some of the most talented craftspeople and artists in the world today. We use the best of both modern and traditional luxury crafts. Every component is custom designed and every bag is assembled by hand in the United States using materials ranging from aerospace-grade aluminum to hand-cut Italian lambskin.